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      • 🍬 Sweet Scents
    • Crystal Bath Bombs
    • 18+ Adult
    • Animals
    • Characters/TV
    • Dinosaurs
    • Food & Drink
    • 💖 For Her
    • 🩵 For Him
    • 🎮 Gaming
    • 💕 Love Theme
    • 💀 Horror
    • 💜 Mini Bath Bombs
    • 🔮 Mystical
    • 🚀 Outer Space
    • 🧚‍♀️ Princesses,Fairies & Mermaids
    • 💛 Shapes
    • 💫 Swirls
    • 🦄 Unicorns
  • Bath Rocks & Dust
  • Bath Salts
    • 🫧 Bath & Body Dupes
    • 🛍 Designer Fragrance
    • 🌱 Essential Oils
    • 🍒 Fresh & Fruity Scents
  • Bath Truffles
  • Body Butter
    • 🫧 Bath & Body Dupe
    • 💎 Designer Fragrances
    • 🍒 Fresh, Fruity & Sweet Scents
  • Body Scrub
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    • 🍒 Fresh, Fruity & Sweet
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      • Marshmallow Collection Wax
      • Mystical Scents Wax
      • Sweet Scents Wax
    • Room Sprays
      • Bath & Body Dupe Room Sprays
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      • Fruity & Floral Scents Room Sprays
      • Laundry & Cleaning Room Sprays
      • Marshmallow Collection Room Sprays
      • Mystical Scents Room Spray
      • Sweet Scents Room Sprays
    • Carpet Freshener
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      • Fresh Scents Carpet Freshener
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  • Jelly Soap
  • Shower Steamers
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  • Whipped Soap
    • Bath & Body Dupe
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    • Fresh, Fruity & Sweet
  • Blind Date With A Book
  • Gift Sets
  • The Magic Cottage - Crystals & Divination
    • 💎 Crystals - Raw & Polished
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Log in
    Seren Cosmetics
    • Home
    • 📦 WHOLESALE
      • ❗️Important Wholesale Information
      • Wholesale Registration
      • Bath Bombs
        • 18+ Adult
        • Animals
        • Characters
        • Dinosaurs
        • Food & Drink
        • For Her
        • For Him
        • Gaming
        • Horror
        • Love Theme
        • Mini Bath Bombs
        • Mystical
        • Outer Space
        • Princess', Fairies & Mermaids
        • Shapes
        • Unicorns
      • Bath Rock & Dust
      • Whipped Soap
        • Bath & Body Dupe Whipped Soap
        • Designer Fragrance Whipped Soap
        • Fresh, Fruity & Sweet Whipped Soap
      • Body Scrub
      • Body Spray
      • Body Butter
        • Bath & Body Dupes
        • Designer Fragrances
        • Fresh, Fruity & Sweet Scents
      • Soap Sponges
        • Bath & Body Dupe Soap Sponges
        • Designer Fragrance Soap Sponge
        • Fresh, Fruity & Sweet Soap Sponge
      • Bath Salts
        • Bath & Body Dupe
        • Designer Fragrance
        • Essential Oils
        • Fresh, Fruity & Sweet
      • Shower Steamers
      • Hand & Foot Balm
      • Room Sprays
      • Carpet Freshener
      • Mop Bombs
      • Toilet Freshener
      • Ready To Go Bundles
    • *NEW* Odour Eliminator Range
    • 💥 SALE
    • Bath Bombs
      • Round Bath Bombs
        • 🫧 Bath & Body Dupe
        • 🛍 Designer Fragrance
        • 🌱 Fresh Scents
        • 🍒 Fruity & Floral Scents
        • 🍬 Sweet Scents
      • Crystal Bath Bombs
      • 18+ Adult
      • Animals
      • Characters/TV
      • Dinosaurs
      • Food & Drink
      • 💖 For Her
      • 🩵 For Him
      • 🎮 Gaming
      • 💕 Love Theme
      • 💀 Horror
      • 💜 Mini Bath Bombs
      • 🔮 Mystical
      • 🚀 Outer Space
      • 🧚‍♀️ Princesses,Fairies & Mermaids
      • 💛 Shapes
      • 💫 Swirls
      • 🦄 Unicorns
    • Bath Rocks & Dust
    • Bath Salts
      • 🫧 Bath & Body Dupes
      • 🛍 Designer Fragrance
      • 🌱 Essential Oils
      • 🍒 Fresh & Fruity Scents
    • Bath Truffles
    • Body Butter
      • 🫧 Bath & Body Dupe
      • 💎 Designer Fragrances
      • 🍒 Fresh, Fruity & Sweet Scents
    • Body Scrub
      • 🫧 Bath & Body Dupe
      • 💎 Designer Fragrance
      • 🍒 Fresh, Fruity & Sweet
    • Body Sprays
    • Face, Hand & Foot Care
    • Home Fragrance
      • Wax Melts
        • Bath & Body Dupe Wax
        • Designer Fragrance Wax
        • Fresh Scents Wax
        • Fruity& Floral Scents Wax
        • Laundry & Cleaning Scents Wax
        • Marshmallow Collection Wax
        • Mystical Scents Wax
        • Sweet Scents Wax
      • Room Sprays
        • Bath & Body Dupe Room Sprays
        • Designer Fragrance Room Sprays
        • Fresh Scents Room Sprays
        • Fruity & Floral Scents Room Sprays
        • Laundry & Cleaning Room Sprays
        • Marshmallow Collection Room Sprays
        • Mystical Scents Room Spray
        • Sweet Scents Room Sprays
      • Carpet Freshener
        • Bath & Body Dupe Carpet Freshener
        • Designer Fragrance Carpet Freshener
        • Fresh Scents Carpet Freshener
        • Laundry & Cleaning Carpet Freshener
        • Marshmallow Collection Carpet Freshener
        • Sweet Scents Carpet Freshener
    • Jelly Soap
    • Shower Steamers
    • Soap & Soap Sponges
      • ✨️ Loofah Soaps
      • 🧼 Soap Sponges
        • 🌸 Bath & Body Dupes
        • 🛍 Designer Fragrance
        • 🍒 Fresh & Fruity
    • Whipped Soap
      • Bath & Body Dupe
      • Designer Fragrance
      • Fresh, Fruity & Sweet
    • Blind Date With A Book
    • Gift Sets
    • The Magic Cottage - Crystals & Divination
      • 💎 Crystals - Raw & Polished
      • 💫 Crystal Bracelets & Necklaces
      • 🪄 Points & Wands
      • 🪬 Homeware
      • ✨️ Incense & Holders
      • 🪶 Smudging, Cleansing & Protection
      • ✨️ Spells, Candles & Holders
    • Storage / Accessories
    • ✏️ Join & Become An Affiliate
    • ✨️ Affiliate VIP Area
    • About Us
    • ✔️ T&C's
    • ❓️ FAQ
    • 📧 Contact
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    FAQ

    Delivery

    Smaller orders up to 2kg are sent via royal mail tracked (£4.99) which aim to deliver in 3-5 working days. Larger orders over 2kg will be sent via a courier (£6.99)

    My order hasnt arrived

    If a tracked order has not arrived 5 working days after dispatch we will investigate.  You will be eligible for a refund or replacement after 14 days if the order has still not arrived. If your parcel is lost in transit – the following procedure applies: report the missing parcel via the contact form on website or by emailing us, we will contact royal mail, PLEASE NOTE that royal mail do not investigate missing parcels until 10 days after they were posted. After 14 days from being posted, if the order has still not arrived we will then refund or replace your order.

    What is your refund policy?
    If you are eligible for a refund, we will refund you back to the method of payment you used when you originally paid for your order.

    Refunds will not be issued where bath bombs or similar items are cracked or are not perfectly spherical. Cracks and small amounts of uneveness and imperfections are present on most hand made bath bombs and products, and are there from manufacture. All of the items on this website are HAND MADE – they are not perfect or flawless. This in no way effects their primary function, however may effect it cosmetically in appearance. If you want perfect – then the factory produced ranges of products would probably be more suitable for you.

    Refunds will of course be issued if the item is broken or smashed – When we send our products to you, we have ensured that they are securely and safely packaged. However we understand that accidents can happen. In the event of this, we will REQUIRE photographic evidence, and or courier evidence, before or if any action will be taken. Items damaged due to weather conditions beyond our control refunds will not be issued. Please note only damaged items will be refunded, orders where you have changed your mind and no longer want cannot be refunded unless the products are either faulty or damaged.

    To enable you to have a refund or replacement you must send us photographic proof. Refunds will be given once we have received this proof. 

    If more tham 30 days have past since you have received your order you will not be eligable for a refund or replacement.

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